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counsellor – youth focused

Twenty10 incorporating GLCS NSW (Twenty10) provides a broad range of specialised services for LGBTIQA+ people and people of diverse genders, sexualities and intersex status including; housing, mental health, counselling and social supports for young people, counselling and social support services to adults, and inclusivity training and consultation for organisations and service providers across most sectors.

The Counsellor, Youth-focused plays a vital role in providing direct, support to young LGBTIQA+ people in New South Wales. Support provided could be connected to gender affirmation, suicide prevention, family and domestic violence, housing and homelessness, and other mental health presentations – and may come from Twenty10’s internal referrals or from external referral pathways. Providing support to young people who are trans and gender diverse, from outer metro Sydney and Regional NSW are key objectives of this role and includes a combination of in-person and telehealth (teleweb) support modalities.

This is a three-year contract, and works 60 hours per fortnight (8 day fortnight), with some work occurring after 5pm and on Saturdays, as per service provision, paid at SCHADS Level 5. The role is based in Inner Sydney with flexible working arrangements and commences in June 2023.

Twenty10 is an EEO employer. People of any gender, sexuality or intersex status, Aboriginal and Torres Strait Islander people, people living with disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply.

Download the Position Description (PDF 123KB)

Applications close 5PM AEST 19 MAY 2023


  • Tertiary qualifications in counselling, psychology, or equivalent as well as current

    registration with a professional body (e.g. AASW, AHPRA, PACFA, ACA).

  • Minimum 2 years counselling experience.
  • Demonstrated understanding, knowledge and commitment to working with LGBTIQA+ young people, their carers, parents and families.
  • Completed relevant training and possess demonstrated skills in risk assessment and management including suicide intervention.
  • Current NSW Working with Children Check clearance and National Police Check Certificate upon commencement.


  • Sound computer skills including use of Microsoft Office 365.

  • Demonstrated experience using telehealth platforms such as Zoom


  • Self-motivation and ability to deal with a high level of responsibility, adaptable and responsive to a variety of activities and team dynamics.
  • Demonstrated ability to tailor effective and sensitive communication to the intended audience, including young people, families, guardians of people of diverse genders, sexualities and /or intersex variations and other external stakeholders such as other services.
  • Demonstrated project and management skills to achieve objectives efficiently, including proven ability to manage competing demands, planning, organisation, time management, attention to detail.

  • Strong positivity, reflective practice and self-care skills, with a commitment to maintaining currency of skills and knowledge on relevant information, standards, updates, and policies.
  • Demonstrated understanding of and commitment to safeguarding children and other vulnerable people.