Counselling provides an opportunity for you to explore what’s going on in your life in a supportive environment. The counsellors provide a collaborative space where you can work on the things that are important to you and build upon your strengths and values.
Counselling at Twenty10 is for young people aged 12-25 as across NSW. Our counselling service is free to access in person or using telehealth.
You do not need to be an Australian Citizen or have a Medicare card to be eligible.
We initially plan for 10 sessions and can extend this in some circumstances.
On this page:

Twenty10 is committed to a human rights-based approach in providing support. We provide free in-person and telehealth counselling for young people aged 12-15 with carer/guardian consent and 16-25 accessing as independents.
We recognise that certain communities face significant disadvantages and unequal opportunities compared to more privileged groups. We prioritise making our services accessible to young people who encounter barriers such as:
- Family breakdown
- Housing and financial instability
- Safety
- Community isolation
- Geographical challenges to accessing support
When accepting referrals, we consider these factors alongside our ability to provide the necessary support.
For more information about how we work and your rights and responsibilities when accessing Twenty10 services click here.
I need support now
Twenty10 is not a crisis service – for emergencies, please reach out to the services below.
QLife Australia
Twenty10 is the NSW state-based partner for QLife. QLife is an all ages telephone and webchat peer support service for LGBTIQA+ people of all ages.
QLife is open 3PM–midnight every day of the year including public holidays.
1800 184 527 or webchat
Emergency Numbers
- Emergencies – 000
- Link2home – 1800 152 152
- Suicide Call Back Services – 1300 659 467
- Law Access – 1300 888 500
- Health Direct – 1800 022 222
- Alcohol and Drug Information Services – 1800 422 599
- Sexual Assault or DV Counselling – 1800 737 732
- Lifeline – 13 11 14
- Beyond Blue – 1300 224 636
Areas covered in Counselling
- Exploring and affirming your sexuality or gender identity
- Experiences of variations of sex characteristics (Intersex) –this is inclusive of people of all sexualities and gender identities
- Sharing your experiences with others –coming out/ inviting people in
- Having more stability in your life
- Experiences of homelessness, housing, and financial insecurity
- Relationships with partners, family, friends and/ or community
- Dating and sex
- Intersections with faith, culture, health, neurodivergence, disability, and mental health
- Worry, stress, sadness, and other mood changes
- Building confidence and self-compassion
- Recovery from homophobia, transphobia and/ or other forms of violence or abuse
- Thoughts of suicide
- Advocacy with schools, workplaces, and other spaces
Connecting with Counselling
We currently have available openings with our counselling team.
- To make an enquiry head to Twenty10’s Contact Us page. If you’re enquiring on behalf of someone else, please ensure you have their consent before sharing any private details.
- Our Intake & Referral Coordinator will contact you to discuss your/their situation and needs and help make a referral if they think Twenty10’s counselling could be a good fit.
- The referral will be discussed at the weekly counselling meeting and a counsellor will be in touch if they think our service will be a good fit.
- If our counsellors are unable to provide the right support or we think another option would be a better fit, we will provide suggestions of other counselling or mental health supports.
We are able to provide resource suggestions and advice to other counsellors, schools, and workers in regional and rural areas. Please contact us to get in touch with a client services officer.
We also offer inclusivity training & consultation services for practitioners and services looking to learn how to best support LGBTIQA+ people in your work.

